The company said it “experienced an information technology security incident in the early morning hours of September 27, 2020,” and as a result it was forced to shut down its entire computer network, impacting patient data, laboratory systems and clinical information.
“Patient care continues to be delivered safely and effectively,” the company’s statement noted, adding that at the moment there’s “no evidence that patient or employee data was accessed, copied or misused.”
“They proactively took down all, their entire network, to protect the network when they detected the attack and they’re working using these downtime protocols to maintain clinical operations in a safe way while they slowly bring systems back up online,” he said.
In the meantime, he said it’s a “big deal.”
Reiner said the affected facilities are back to using manual systems, which was once the norm, so patient safety isn’t necessarily a problem at all. “But it’s a big deal. It’s a big deal,” he repeated.
He said he had to cancel several surgical procedures Tuesday and added it’s “much more cumbersome to track down patient data.”